APR
21

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Broadwater Medical Centre

5-11 Broadwater St W, Worthing BN14 8JE, UK – 01903 826926

Always helpful and quick with appointments. Both nurses and doctors are friendly and given they must see thousands of patients every year, they come across as genuinely interested in your well-being.

Always had a good service from this surgery. Appointment availability good. No negatives.

Dr M English

St Lawrence Surgery, 79 St.Lawrence Ave, Worthing BN14 7JL, UK – 01903 222900

Very understanding staff and doctors. I am particularly grateful to Dr/ Choudary.

The staff doctors and nurses are very friendly reliable and ensure the patients are correctly treated

The Phoenix Medical Centre

4 The Waterfront, Worthing BN12 4FD, UK – 01903 708910

Surgery nice and you can park which is a good start. My wife and I moved to this area and registered here but the surgery never had any of their brochures/leaflets in print to tell you how the surgery ran, so we have had to learn as we go! Doctors good when you can get to see them, although we have not seen the same Dr twice yet so do not feel as if we have settled into the practice as no one knows us! which is not particularly good and does not help the Dr! The Practice just needs organizing better, its certainly not what we are used to, where we moved from! Our previous Surgery Manager was not frightened to share her details! she was really hands on with patients. In fact she has been so helpful and efficient by RE-SENDING all our consultants notes to this surgery for a second time. Each time we have had hospital appointments our notes have not been forwarded from this surgery, so hospital departments have nothing to refer back to. Our old manager was horrified that the staff had obviously not summarized our notes. To have to phone at 8am in the morning for an appointment ANY appointment seems like madness, I understand, if you want an appointment urgently, but why take up the phone line to make a routine appointment. I do think that they could do better than that, even if they do not want to take calls the whole day! It would be nice to think that the Doctors might be made aware of this ridiculous system their practice manager runs and suggest to them that they try to run it more efficiently ~ after all who is in charge? With a few tweeks it could be the best surgery in town?

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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